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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

How can I work the HP office jet printer 4620.
Like how can I get it to print and connect to the internet.

1 REPLY 1
HP Recommended

Hi,

Restore both the Factory Defaults and Wireless Defaults, then configure the wireless connection of the printer:

From the setup menu select Tools and then Restore Defaults and confirm any prompt to restore the factory defaults.

 

Next, from the Wireless menu restore the wireless settings too:

ShlomiL_1-1680781894364.png

Next, from any wirelessly connected computer or mobile device, make sure you are connected to a 2.4GHz Wireless network and open the HP Smart app.

Click the plus sign, then Setup and Add a New printer and follow the steps on screen to reconfigure the wireless settings for your wireless network.

 

Shlomi

 

 



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