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Common problems for Connectivity Issues
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HP Recommended
HP Envy Pro 6455
iOS

I got a new wifi router and now I can’t print while using this new wifi. How do i connect the printer to the new wifi

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Can you try to do a Reset on the printer and attempt to connect again?

 

These resources will be useful:

https://www.youtube.com/watch?v=TWBAFvOJuGk

https://www.youtube.com/watch?v=PhmJ91nUEXg

https://www.youtube.com/watch?v=ikFTUI7KHvo

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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