Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Windows 11 Upgrade Guide
My printer worked well after setup.
To increase security, I have enabled MAC filtering for my new HP Color Laser MFP 178nw.
I have input the MAC address of my computer, but now I'm unable to open the web page of the printer, also cannot print any more.
I believe this is caused by the MAC filtering feature, how I can disable the MAC filtering feature please?
@DigitalExpat, Welcome to the HP Support Community! I’m here to help.
You can disable this feature from the EWS page of the printer. Let us perform a factory reset on the printer to resolve this issue.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
KUMAR0307 I am an HP Employee
Didn't find what you were looking for?
Ask the community