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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Color LaserJet Pro MFP 4301fdw Printer

My printer has been factory reset and I don't have the  User name or password.

How do I solve this so I can reset my printer Wi Fi

1 REPLY 1
HP Recommended

Hi @RobV302,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

To reset the Wi-Fi on your HP printer and connect it to your network again, follow these steps:

Reconnect Printer to Wi-Fi Network

Prepare the Printer:

  • Ensure your printer is powered on.

Access the Wireless Setup Menu:

  • On the printer’s control panel, touch the Wireless icon or go to the Network settings menu.
  • Select Wireless Setup Wizard. This may be named slightly differently depending on your printer model.

Select Your Network:

  • The printer will search for available wireless networks. Select your network name (SSID) from the list.
  • If your network does not appear, you may need to enter your network name manually.

Enter Network Password:

  • When prompted, enter your Wi-Fi password. Use the on-screen keyboard to input the password.
  • Confirm the password and proceed. The printer should now attempt to connect to your Wi-Fi network.

Confirm Connection:

  • Once connected, the printer should display a message confirming the connection.
  • You can also print a network configuration page to verify the connection details.

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

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Sneha_01- HP support
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