Hp ink tank wireless 415 webservice password reset

[Arvinsee]

Hello,

I need to reset Hp ink tank wireless 415 webservice password.

Have tried "cancel button" + "wifi-button" to reset network setting.

However when i connect back to the eprint service, cannot reset it from it's portal as it ask for username and password.

Tried to connect via Usb and convert to Wifi connection, still asked for the webservice interface password and cannot proceed further but can only reconnect it to the wifi.

[Kumar0307]

@Arvinsee, Welcome to the HP Support Community!

I understand you are not able to make changes to the settings on the printer. We need to perform a factory reset on the printer to resolve this issue. 

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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