Hp officejet 8020 on my phone says app is required to use this device. Help.

[Moon711]

HP officejet 8020 not ptinting from galaxy phone. Says app is required to use this device. Please help.

[Raj_05]

Hi @Moon711,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To use your HP OfficeJet 8020 with your Galaxy phone, you typically need to install the HP Smart app. Here’s a step-by-step guide to help you get started.

Install HP Smart App.

• Go to the Google Play Store on your Galaxy phone.
• Search for "HP Smart" and install the app developed by HP Inc.

Open HP Smart App:

• Once installed, open the HP Smart app on your phone.

Add Your Printer:

• Follow the on-screen instructions to add your HP OfficeJet 8020 printer.
• Make sure your printer is powered on and connected to the same Wi-Fi network as your Galaxy phone.

Print from Your Phone:

• After successfully adding your printer, you should be able to print documents, photos, and more directly from your Galaxy phone using the HP Smart app.

Installing and using the HP Smart app should resolve the issue where your phone says an app is required to use the printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support