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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
Rogers94
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Hpofficejet pro 8610 network issues

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HP office jet pro 8610
Microsoft Windows 10 (64-bit)

I cannot access the Apps section of my printer every time I try to open it it tells me checking registration status and then says that it cannot connect to the internet…yet when you go into the WiFi settings it says it’s connected i am so confused…I also cannot scan to email anymore it keeps telling me my password is incorrect even though it is not 

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LisaCronin
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I was having the same exact problem. It already was annoying I couldn't scan to pdf. SO I used the Apps option and scanned stacks of documents to Google Drive and it saved as a pdf that way. It wasn't working all of a sudden. I ended up doing a hard factory default reset and reconnected everything and now it's working again.

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