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HP Recommended
HP2700 SERIES
Microsoft Windows 10 (64-bit)

I HAVE A NEW ROUTER AND AM TRYING TO CONNECT MY ORIGINAL WIRELSS PRINTER NO GO HELP ??

1 REPLY 1
HP Recommended

@HONDURAS1

 

Welcome to the HP support community.

 

Are you getting any error messages?

 

Meanwhile:-

Restore network settings to default settings

Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.

 

Update the printer firmware

Here are the steps:- Click here

 

Follow the steps mentioned in page number 21 in this user guide to connect the printer to new router:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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