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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet J4680 All-in-One Printer
Microsoft Windows 11

I am successfully connected to the printer via wireless, status Green(tick),however when I try to print a document nothing comes out.

Printer state : Green, status: 0 document in queue.

I was able to print "test page" fine.

I am at my wits end ,tried everything I could , including reinstalling Driver for the Printer.Nothing seems to work.

I Would greatly appreciate if anyone can help or guide me. Thanks

1 REPLY 1
HP Recommended

As soon as I upgraded to Windows 11 I had the same problem with my HP Envy printer. I tried everything. Have now given up wireless and connected via a cable to a USB port. There seem to be many people experiencing problems with wireless printers on Windows 11.

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