I can not connect my HP ENVY 7640 printer to my Mac

[MAMetz]

My  printer has always worked from my Mac desktop and I think I deleted on accident.  I can not figure out how to get it back.

[Kuroi_Kenshi]

Hi @MAMetz,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Ensure Printer is Powered On

1. Turn on the Printer: Make sure your HP ENVY 7640 is powered on and ready.

Check Printer Connection Type

1. Check USB Connection: If your printer was using a USB connection, ensure the cable is properly connected to both your Mac and the printer.
2. Check Wireless Network: If the printer connects wirelessly, verify that your printer is connected to the same Wi-Fi network as your Mac. You might need to reconnect it to the network using the printer's control panel.

Re-add Printer on Your Mac

1. Open System Preferences: On your Mac, click the Apple menu, and go to "System Preferences."
2. Select Printers & Scanners: Click on "Printers & Scanners."
3. Add Printer:
   • Click the + sign at the bottom of the list to add a new printer.
   • Your Mac will automatically search for available printers. When your HP ENVY 7640 appears in the list, select it and click "Add".

Download Latest Drivers

1. Visit HP Support: Go to the HP Support Page to download the latest drivers and software for your HP ENVY 7640, specifically for Mac OS.
2. Install Drivers: Follow the instructions on the HP website to install the driver package.

Verify Printer Functionality

1. Print Test Page: Once added, try printing a test page to ensure everything is working correctly.

Reset Printing System (If Needed)

1. Reset Printing System: If the printer still doesn’t appear or work, you may need to reset the printing system:
   • In "Printers & Scanners" window, right-click (or Control-click) anywhere on the left panel where printers are listed.
   • Select "Reset Printing System" and follow the prompts. This removes all printers and queues and allows you to add new printers back afresh.

Use HP Smart App

1. Install HP Smart App: Consider downloading the HP Smart App from the App Store, which can also aid in connecting the printer and managing print tasks from your Mac.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,