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HP Recommended
HP OfficeJet 3830 All-in-One Printer
Microsoft Windows 10 (64-bit)

My laptop is a 15 inch H.P . An alternet laptop I have prints any document applied

2 REPLIES 2
HP Recommended

When I try to print a self made document I get a message back indicating error printer>

HP Recommended

 

Hi @lee605,

 

I'd like to help!

 

To assist better -

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

3)How is the printer connected to the device USB or wireless?

4) What is the exact error message you are receiving?

 

 Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

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