I can't get my HP DeskJet 2622 Printer to re-connect with my Macbook Pro so that it will print.

[Citybob]

It used to work, but I now cannot get my HP DeskJet 2622 to connect to my computer so that it will print, either through wireless or a direct connection.  Any advice?

[A_Gayathri]

Hi @Citybob,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP DeskJet 2622 printer, here are some steps you can try to get it reconnected to your MacBook Pro:

1. Restart Devices

• Printer: Turn off the printer, unplug it from the power source, wait a minute, then plug it back in and turn it on.
• MacBook Pro: Restart your laptop.

2. Check WiFi Connection

• Ensure your printer is connected to the same WiFi network as your MacBook Pro.
• On the printer's control panel, print a network configuration page to confirm the WiFi settings.

3. Re-add the Printer on MacBook Pro

• Go to System Preferences > Printers & Scanners.
• Click the + button to add a printer.
• Select your HP DeskJet 2622 from the list. If it doesn't appear, make sure your printer is turned on and connected to the network.
• If the printer is still not listed, try removing any existing printer entries by selecting them and clicking the - button, then try adding it again.

4. Update Printer Software

• Visit the HP Support website and download the latest drivers and software for your HP DeskJet 2622.
• Install the downloaded software and follow the setup instructions.

5. Reset Printer Settings

• On the printer, perform a factory reset if possible. This can often be done through the settings menu or by holding down specific buttons (refer to the printer manual).

6. Check for Chrome OS Updates

• Go to Settings on your Chrome OS device and check for updates. Ensure that your Chrome OS is up-to-date.

7. Use HP Smart App

• Download the HP Smart app from the Chrome Web Store.
• Follow the instructions in the app to set up your printer and ensure it is connected to your network.

8. Check Cable Connections (For Direct Connection)

• If using a USB connection, ensure the USB cable is securely connected to both the printer and the MacBook Pro.
• Try using a different USB port or cable if available.

Refer to this document: HP DeskJet 2622 All-in-One Printer User manual 

I hope this helps. 

Take care and have a good day.

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