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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-25-2020 11:27 AM

HP Recommended
Product: HP Pavilion
Operating System: Microsoft Windows 10 (64-bit)

I recently moved to a different state.  Everything  was working fine with my printer before.  I moved to a house that has a hotspot for it's wireless connection.  My printer is HP Officejet 6600 e-all in one.  On a wireless network test, it shows my printer is connected to the same network that I get the internet from. My HP Pavilion lists the printer as the default printer.  The problem is every time I try to print something from my computer, it gives me an error message saying that it can't find the document I'm trying to print.  I've tried all sorts of different documents.  I've done diagnostic tests without success.  It can't seem to find the printer IP address.  What do I need to do?  I've tried restarting the printer and the computer and it doesn't do anything.

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