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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- I can't reset the wifi into my dekjet plus ink advantage 647...

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05-06-2025 04:37 AM
@regizamov, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Here's a step-by-step guide to reset the Wi-Fi settings on your HP DeskJet Plus Ink Advantage 6475 and reconnect it on macOS 10.11 El Capitan:
HP DeskJet Plus Ink Advantage 6475 All-in-One Printer supports from macOS 10.12, we suggest you please update the OS.
>HP DeskJet Plus Ink Advantage 6475 All-in-One Printer Software and Driver Downloads | HP® Support
Reset Wi-Fi on the Printer
You’ll need to restore the network settings:
- Make sure the printer is ON.
- Press and hold the Wireless button (📶) and the Cancel button (❌) on the printer at the same time for about 5 seconds, or until the Wi-Fi light starts blinking.
- This resets the printer's network settings to default (disconnected from Wi-Fi).
Use HP Smart (Alternative for macOS 10.11)
Try this:
- Download HP Easy Start from HP support page:
- HP Easy Start for macOS 10.11
- Run HP Easy Start, and follow the on-screen instructions to:
- Reconnect the printer to Wi-Fi
- Install the required drivers and utilities
Alternative Setup via Wi-Fi Direct (if Wi-Fi setup fails)
You can print using Wi-Fi Direct temporarily without a router:
- On the printer, press the Wi-Fi Direct button (it may be under the wireless icon).
- On your Mac, go to Wi-Fi settings and connect to the printer’s name (e.g., HP-Setup-6475).
- Once connected, try printing via System Preferences > Printers & Scanners, and add the printer manually.
You may refer to this document - HP Products - My operating system is not listed on HP Software and Driver Downloads | HP® Support
You can also, use Airprint - About AirPrint - Apple Support
AirPrint is a built-in printing solution for Mac, iPhone, and iPad. You can print from most apps that have a print feature.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support