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‎08-05-2022 07:10 PM

HP Recommended

I have suddenly lost the ability to print from my computer but can still print from I pad. I am required to enter a security key on my laptop but everything that I try fails. Where can I find the correct security key on the router? Computer is Acer Aspire Printer is HP Deskjet 2620

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1 person had the same question
1 REPLY 1

‎08-10-2022 12:29 AM

HP Recommended

@ronleeky

 

Welcome to the HP Support Community.

 

Could you please share a screenshot of the windows asking for the security key?

 

Thanks!


I am an HP Employee

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