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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
1 REPLY 1
10-01-2022 09:37 AM
Welcome to the HP Support Community.
I understand that you are unable to print after changing to a new ISP I'd like to help!
Please follow the steps below:
Restore the printer to the original network settings
From the printer control panel, touch and slide your finger across the screen, touch Setup, and then touch Network Setup.
Touch Restore Network Defaults, and then touch Yes.
A message appears stating that the network defaults have been restored.
Print the network configuration page and verify that the network settings have been reset.
Run the WiFi set-up again.
Can you open the EWS by inputting the printer IP into your browser?
Also, update the firmware if required for your printer. Click here
Hope this helps! Keep me posted for further assistance.
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