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- Printer Wireless, Networking & Internet
- I got a new wifi modem and now my printer won't connect to w...

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06-14-2024 01:33 PM - edited 06-14-2024 01:34 PM
Hi @Alisa18 ,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are trying to reset your HP LaserJet MFP M140we printer and connect it to your new Wi-Fi network, follow these steps:
Step 1: Reset the Printer's Network Settings
- Turn on your printer.
- Access the control panel: This printer may have a basic display or use buttons for setup.
- Reset the network settings:
- Press and hold the Wireless button (looks like a Wi-Fi symbol) and the Cancel button (red X) together for about 5 seconds.
- Release the buttons when the wireless light starts blinking.
Step 2: Reconnect the Printer to the Wi-Fi Network
Option 1: Using HP Smart App
Download and install the HP Smart app on your smartphone or computer.
HP printer setup (HP Smart app) | HP® Support
Open the HP Smart app and create an HP account if you don't have one.
Add your printer:
- Click on the "+" (plus) sign to add a new printer.
- Follow the on-screen instructions to find and connect your printer. The app will guide you through connecting your printer to the new Wi-Fi network.
Option 2: Using WPS (if your router supports it)
- Press the WPS button on your router.
- Press and hold the Wireless button on your printer for about 3 seconds or until the wireless light starts blinking.
- Wait for the printer to establish a connection with your Wi-Fi network. The wireless light should become solid once connected.
Step 3: Verify the Connection
- Print a Network Configuration Report to ensure the printer is connected to the correct network.
- On your printer, press and hold the Wireless button and the Information button (i button) together for about 5 seconds.
- The printer will print out a network configuration page showing the connection status.
Refer to this document: HP LaserJet MFP M140we Printer User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.