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Common problems for Connectivity Issues
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HP Recommended
HP LaserJet MFP M140we Printer

I got a new wifi modem and now my printer won't connect to the wifi how do I reset my printer so i can connect it to wifi 

1 REPLY 1
HP Recommended

Hi @Alisa18 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are trying to reset your HP LaserJet MFP M140we printer and connect it to your new Wi-Fi network, follow these steps:

Step 1: Reset the Printer's Network Settings

  1. Turn on your printer.
  2. Access the control panel: This printer may have a basic display or use buttons for setup.
  3. Reset the network settings:
    • Press and hold the Wireless button (looks like a Wi-Fi symbol) and the Cancel button (red X) together for about 5 seconds.
    • Release the buttons when the wireless light starts blinking.

Step 2: Reconnect the Printer to the Wi-Fi Network

Option 1: Using HP Smart App

Download and install the HP Smart app on your smartphone or computer.

HP printer setup (HP Smart app) | HP® Support

Open the HP Smart app and create an HP account if you don't have one.

Add your printer:

  • Click on the "+" (plus) sign to add a new printer.
  • Follow the on-screen instructions to find and connect your printer. The app will guide you through connecting your printer to the new Wi-Fi network.

Option 2: Using WPS (if your router supports it)

  1. Press the WPS button on your router.
  2. Press and hold the Wireless button on your printer for about 3 seconds or until the wireless light starts blinking.
  3. Wait for the printer to establish a connection with your Wi-Fi network. The wireless light should become solid once connected.

Step 3: Verify the Connection

  1. Print a Network Configuration Report to ensure the printer is connected to the correct network.
    • On your printer, press and hold the Wireless button and the Information button (i button) together for about 5 seconds.
    • The printer will print out a network configuration page showing the connection status.

Refer to this document: HP LaserJet MFP M140we Printer User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
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