I have Envy 5530 about 10 years old . Getting blue error message B300004

[Texk120]

I have Envy 5530 about 10 years old . Getting blue error message B300004 then all icon lights go flashing

[Hawks_Eye]

Hi @Texk120 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

The B300004 error on your HP Envy 5530 printer, along with flashing icon lights, usually indicates a hardware failure or firmware issue. 

Since your printer is about 10 years old, some fixes may be limited, but here are a few things to try:

 

1. Perform a Hard Reset

• Turn off the printer and unplug it from the power source.
• Wait 60 seconds, then plug it back in and turn it on.
• If the error persists, move to the next step.

2. Remove & Reinsert Ink Cartridges

• Open the printer and remove all ink cartridges.
• Unplug the printer again for 30 seconds.
• Reinsert the cartridges and restart the printer.

3. Check for Firmware Updates

• If the printer still functions enough to access settings, check for firmware updates via HP’s support page.
• You can find discussions on similar issues here.

4. Try a Factory Reset

• If possible, navigate to Setup → Printer Maintenance → Restore Defaults.
• If the printer won’t respond, a manual reset may be required.

If none of these steps resolve the issue, the printer may have reached the end of its lifespan. Let me know if you need help exploring replacement options!

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Take care, and have an amazing day!

Regards, 

Hawks_Eye