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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet 5255 All-in-One Printer

This printer does not work and I want to get rid of it. Where can I take it? I want to stop my subscription.

1 REPLY 1
HP Recommended

Hi @Ashar1234567

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see you need help with the instant ink cancellation.

 

If you cancel:

  • You can continue printing with Instant Ink supplies until the end of your current billing cycle.
  • At the end of the billing cycle, you must remove Instant Ink cartridges and purchase Original HP Ink or Toner directly from the retailer of your choice to continue printing. Instant Ink cartridges only work in enrolled printers.
  • Your final monthly charge comes at the end of the billing cycle.
  • The Paper Add-on service ends with your Instant Ink service.

To cancel:

  1. Sign into your account:
  2. Verify the serial number by selecting Overview, and then Printer Details in the Status area.
  3. Click HP Instant Ink, then Update Plan in the left menu.
  4. Scroll to Plan Details.
  5. Click Cancel my HP Instant Ink Subscription and then follow the prompts.

You receive an email confirmation immediately, and another at the end of the billing cycle.

May I know What is the issue with printer, May I know is it working? If not we can help you with troubleshooting steps.

 

I hope this helps.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

.
Sneha_01- HP support
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