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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Officejet 3830 series Printer
Microsoft Windows 10 (32-bit)

I have a HP Officejet 3830 series Printer; it will NOT turn on, I have done every step more than once. including Deleted the printer. It just will not turn on ??

1 REPLY 1
HP Recommended

Welcome to HP Support Community, @Dolly781 

 

Thank you for posting your query, I will be glad to help you.

 

The HP OfficeJet 3830 is a compact, versatile all-in-one printer designed for home and small-office use. It supports printing, copying, scanning, and faxing with user-friendly controls and reliable performance.

Key Features


1. Printer Parts & Functions

Input tray with adjustable paper-width guides

Output tray

Flatbed scanner

Control panel with simple buttons and status lights

Black and tri-color ink cartridges

Wireless connectivity options

 

2. Printing Capabilities

Color and monochrome printing

Wireless printing through HP Smart, Wi-Fi Direct, and supported software

Quiet mode for reduced noise during operation

 

3. Loading Media & Replacing Ink

Straightforward instructions for loading various paper types (A4, photo paper, envelopes, etc.)

Replaceable genuine HP ink cartridges recommended for best print quality

Access to ink-related tools via the control panel or HP Smart app

 

4. Printer Setup

Supports easy wireless setup using the HP Smart app

Can be shared across multiple devices on the same Wi-Fi network

Optional USB setup for direct connection to a computer

 

5. Troubleshooting

Common issues supported by step-by-step guidance:

Paper jams

Connectivity or Wi-Fi failures

Ink cartridge errors

Poor print quality

Printer offline issues

HP’s online support offers walkthroughs, videos, and troubleshooting tools.

 

6. Mobile Printing

Compatible with smartphones and tablets

Print directly from HP Smart app, email, cloud services, or Wi-Fi Direct

Rich Media Resources

You can find:

Setup guides

User manuals

Troubleshooting resources

Driver and firmware downloads

 

I hope this helps.

 

Take care and have a good day.

I am an HP Employee. Although I am speaking for myself and not for HP.
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