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HP Recommended
office jet pro 6970
Microsoft Windows 10 (64-bit)

I have a office jet pro 6970 and when I use HP SMART it show my printer as office jet pro 6978. Is this normal.

1 REPLY 1
HP Recommended

@lamarreandy, Welcome to HP Support Community!

 

Yes, it is normal and nothing to worry about. Both HP Officejet Pro 6970 and HP Officejet Pro 6978 are one and the same. The last digit varies depending on the manufacturing lot/place.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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