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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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There has been a recent problem with HP Smart. To get the latest version (154.2.1072.0 or newer) you may need to run "wsreset" from the windows command line. This will reset the Microsoft Store.
You may need to reset the printer and then do the wifi connection.
factory reset
https://www.webcartridge.co.uk/blog/how-to-reset-the-hp-officejet-pro-8600-and-8610-printers
Video showing WiFi connect. Step 2 uses the pushbutton WPS method
https://www.youtube.com/watch?v=yYlg0gCuzcU
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