cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
Dmadi61
New member
1 0 0 0
Message 1 of 2
1,060
Flag Post

I have an Envy Pro 6400. Can't connect to new wifi

HP Recommended
Envy Pro 6400ilion 6530
Microsoft Windows 10 (64-bit)

I have an Envy Pro 6400. Set it up no problem. My router had to be replaced. I cannot connect to new wifi. 

 

1 REPLY 1
KrazyToad
Retired
Retired
22,744 19,075 1,377 1,488
Message 2 of 2
Flag Post
HP Recommended

@Dmadi61

 

Welcome to HP Support Community


I would like to help

 

First restore the Network settings back to default

 

On the back of the printer, press and hold the Wireless button for at least three seconds

 

Then try connecting the printer back to your new Network


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation