I have an HP printer that another family member had and im trying to connect it with an HP laptop

[NateB83]

Got this printer from a family member and im trying to connect the wifi to it so we can print things for a job but im having trouble doing that. The HP laptop is asking me for a pin from the back of the router but i cannot find it.

[A_Gayathri]

Hi @NateB83 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are trying to connect your HP LaserJet Pro MFP M29w printer to your Wi-Fi network, you generally follow these steps:

1. Connect the Printer to the Wi-Fi Network

You need to connect the printer to your Wi-Fi network before you can use it to print. Here’s how you can do it:

Using the HP Smart App:

1. Download the HP Smart App: Download and install the HP Smart app on your smartphone or computer from the HP website or from your app store.
2. Open the HP Smart App: Open the app and click on the "+" sign to add a printer.
3. Set Up a New Printer: Follow the prompts to set up a new printer. The app will search for printers and prompt you to select your HP LaserJet Pro MFP M29w.
4. Connect to Wi-Fi: When asked, enter your Wi-Fi network name and password. The app will handle the connection process for you.

Using the WPS Button (If Available):

1. Locate the WPS Button: Check if your router has a WPS (Wi-Fi Protected Setup) button. This is often a physical button on the router.
2. Press the WPS Button on the Router: Press the WPS button on your router.
3. Press the WPS Button on the Printer: Within 2 minutes, press and hold the Wireless button on the printer for at least 3 seconds or until the wireless light starts blinking. The printer should automatically connect to the Wi-Fi network.

2. Install Printer Drivers on Your Laptop- Software and Drivers for HP LaserJet Pro MFP M29w Printer

Once the printer is connected to your Wi-Fi network, you need to install the necessary drivers on your laptop.

Using the HP Website:

1. Go to the HP Support Page: Visit the HP Support Page.
2. Search for Your Printer Model: Enter "HP LaserJet Pro MFP M29w" in the search bar.
3. Download Drivers: Download the recommended drivers for your operating system.
4. Install the Drivers: Run the downloaded file and follow the on-screen instructions to install the drivers.

Using the HP Smart App:

1. Add the Printer: Open the HP Smart app on your laptop.
2. Connect to the Printer: Click on the "+" sign to add a printer and follow the prompts to connect the printer to your laptop.

Troubleshooting

• Check Printer and Router Proximity: Ensure the printer is within range of your Wi-Fi router.
• Restart Devices: Restart both the printer and the router if they are not connecting.
• Check Wi-Fi Network: Make sure your Wi-Fi network is functioning properly and other devices can connect to it.

Addressing the PIN Request

If your HP laptop asks for a PIN from the back of the router:

• Find the PIN: Look for a sticker on your router. It might be labeled as "WPS PIN" or "PIN".
• Alternative Setup: If you cannot find the PIN, try using the WPS button method or the HP Smart app setup as described above.

Refer to this document: HP LaserJet Pro MFP M29w Printer User manual 

Find the wireless network password or PIN to connect an HP printer
 

I hope this helps. 

Take care and have a good day.

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