I have enrolled in the hp all in one program

[Arlene1222]

Can anyone tell me how to get to someone higher up in this company? they have my all in one plan all messed up and want to charge me for 2 printers. I have called several times. And all I get is that it is in the escalation department. They wont let me talk to someone in that department.  I should not have 2 accounts. I was told that when I purchased the inspire, I could regift the 6020. I NEED to get this taken care of asap

[ferRX]

Hi @Arlene1222 

If you need more help there are options to Contact HP directly in the next links:

• Contact HP All in One Plan Support
• https://www.hp.com/us-en/all-in-plan/printers.html
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• Contact HP+ Support
• https://support.hp.com/us-en/help/hp-plus

• HP Store USA - Contact
• https://www.hp.com/us-en/shop/cv/hp-store-contacts

• HP Support Services
• >> https://www.hp.com/us-en/shop/slp/consumer-support-services/hp-smartfriend

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* Click Accepted Solution when question is answered.

Best regards,

ferRX.