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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
RM8-5
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I just got a new modem/router, and I can't get my printer to and network to find eachother.

HP Recommended
Desk Jet 3755
Microsoft Windows 10 (32-bit)

New modem/router  All other devices connected easily to new network.  Can't get printer to connect to new network

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banhien
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@RM8-5 

 

Welcome to HP Support Forum. Please use the following instructions to fix:


                  http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html


Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.


Regards.

BH
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