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‎03-02-2021 07:06 AM

HP Recommended
Product: HP ENVY 5500

I just got a new router and cannot get my printer to Print.  I have followed all of the steps:

1. Restore network settings.

2, Used the WPS to try and find the network.

3. It says I am connected to wireless, but cannot get it to print.

 

Any help would be greatly appreciated.

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2 people had the same question
1 REPLY 1

‎03-04-2021 09:46 AM

HP Recommended

@BUCH8848

 

Welcome to the HP support community.

 

Which operating system is installed on the computer to which this printer is connected?

Sandytechy20
I am an HP Employee

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