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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status.
1 REPLY 1
10-01-2022 08:52 AM
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query. I will be glad to help you.
In order to understand the issue and help you, please get back to me with the details listed below:
- Exact model of your printer(if you need help, click here for information on how to find your model number model).
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
I Hope this helps.
Take care and have a great day ahead.
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