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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 4155e All-in-One Printer

HP deskJet 4155e. Moved and can't print. Says printer is offline.

1 REPLY 1
HP Recommended

General help for new modem but read on and try the reset
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.


Click here for network setup using HP Smart but in a different language

How to reset printer (if necessary)
https://www.youtube.com/watch?v=-A7oJm8r_mo&ab_channel=CopyPrintScan


Possible bypass setup cartridges

Wi-Fi setup using smartphone
https://www.youtube.com/watch?v=yeV8bRlmWKw&ab_channel=CopyPrintScan


If no smartphone then use WPS push button method is explained on page 23

Full Feature Software 2022

This printer supports both the 2.4 and the 5ghz bands so Wi-Fi direct will work easily. But I recommend using router if possible.

DeskJet Reference

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.


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