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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- I moved and printer will not connect. it says offline.

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08-23-2024 03:27 PM
General help for new modem but read on and try the reset
1 - Restore Wi-Fi setup mode on your HP printer
2 - Wi-Fi connection is lost after router or network settings change
3 - HP Smart help with printer connection.
Click here for network setup using HP Smart but in a different language
How to reset printer (if necessary)
https://www.youtube.com/watch?v=-A7oJm8r_mo&ab_channel=CopyPrintScan
Possible bypass setup cartridges
Wi-Fi setup using smartphone
https://www.youtube.com/watch?v=yeV8bRlmWKw&ab_channel=CopyPrintScan
If no smartphone then use WPS push button method is explained on page 23
Full Feature Software 2022
This printer supports both the 2.4 and the 5ghz bands so Wi-Fi direct will work easily. But I recommend using router if possible.
DeskJet Reference
Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.
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