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‎06-09-2025 03:37 PM

HP Recommended

I factory reset printer HP OfficeJet pro 80/25 and it disconnected me to my instant ink account, I can seee yo reconnect ot

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1 REPLY 1

‎06-11-2025 01:02 PM

HP Recommended

@MaxsmusDane, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Since you performed a factory reset on the HP OfficeJet Pro 8025, it disconnected from your HP Instant Ink account. To reconnect your printer and restore your Instant Ink service, just sign back into your HP account using the HP Smart app or at hpinstantink.com. Once you're signed in, you can re-add your printer and bring it back online.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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