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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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HP OfficeJet Pro 8710 All-in-One Printer

I no longer can print to my network printer from my laptop . But I can from my apple phone. It seemed to start after upgrading to Windows 11 Pro.  Also when I check printer queue I see the printer is in a "Unknown status"

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