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- HP Community
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- Printer Wireless, Networking & Internet
- I replaced the ink and now the printer will not reboot.

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07-29-2024 02:31 PM
Hi @PeterE7,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand your HP ENVY 6055 All-In-One Printer isn't rebooting after an ink replacement, here are a few troubleshooting steps you can try:
Check Ink Cartridge Installation:
- Ensure that the ink cartridges are installed correctly. Remove and reinstall them to make sure they are seated properly.
Reset the Printer:
- Turn off the printer and unplug it from the power source. Wait for about 60 seconds before plugging it back in and turning it on.
Check for Paper Jams:
- Inspect the printer for any paper jams or obstructions that might be preventing it from functioning properly.
Inspect Power Supply:
- Make sure the power cord is securely connected to both the printer and the power outlet. Try using a different power outlet if available.
Update or Reinstall Printer Drivers:
- Sometimes, issues can arise from outdated or corrupted drivers. Visit the HP website to download the latest drivers for your printer model and reinstall them.
Perform a Printer Diagnostic:
- HP printers often come with built-in diagnostic tools. You can access these through the printer's control panel or the HP Smart app on your computer.
Check for Firmware Updates: Update the firmware on an HP printer
- Ensure that the printer’s firmware is up to date. Check the HP website for any available firmware updates for your model.
Factory Reset:
- As a last resort, you may need to perform a factory reset on the printer. Refer to the printer's manual or HP support website for instructions on how to do this.
Refer to this document: HP ENVY 6055 All-In-One Printer User manual
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.