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HP Recommended
HP ENVY 6055 All-In-One Printer
Microsoft Windows 10 (32-bit)

Printer won't print

1 REPLY 1
HP Recommended

Hi @PeterE7,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand your HP ENVY 6055 All-In-One Printer isn't rebooting after an ink replacement, here are a few troubleshooting steps you can try:

Check Ink Cartridge Installation:

  • Ensure that the ink cartridges are installed correctly. Remove and reinstall them to make sure they are seated properly.

Reset the Printer:

  • Turn off the printer and unplug it from the power source. Wait for about 60 seconds before plugging it back in and turning it on.

Check for Paper Jams:

  • Inspect the printer for any paper jams or obstructions that might be preventing it from functioning properly.

Inspect Power Supply:

  • Make sure the power cord is securely connected to both the printer and the power outlet. Try using a different power outlet if available.

Update or Reinstall Printer Drivers:

  • Sometimes, issues can arise from outdated or corrupted drivers. Visit the HP website to download the latest drivers for your printer model and reinstall them.

Perform a Printer Diagnostic:

  • HP printers often come with built-in diagnostic tools. You can access these through the printer's control panel or the HP Smart app on your computer.

Check for Firmware Updates: Update the firmware on an HP printer

  • Ensure that the printer’s firmware is up to date. Check the HP website for any available firmware updates for your model.

Factory Reset:

  • As a last resort, you may need to perform a factory reset on the printer. Refer to the printer's manual or HP support website for instructions on how to do this.

Refer to this document: HP ENVY 6055 All-In-One Printer User manual 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.