I have the same problem as the above. My printer, HP desk jet 2755. I have tried all of the suggestions without success. Also, I thought I was connected to Hp help two nights ago and was scammed out of $250. Nothing changed. I was reimbursed by my bank. The person who sent me to the scammers was and Hp employee. I cannot find a solution. My WiFi , Spectrum will not connect to my printer. Or the printer will not connect to the Spectrum WiFi. I can't print anything but Hp troubleshooter. I can't get help that works from Hp and I don't know where to go from here.
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