I wanted 2 copies of a 6 page document, and the printers printed several, even after i pushed the X

[Shirajmr3]

It is possible to talk to a real human being?

[Dragon-Fur]

@Shirajmr3 

Cancel on the printer only works for a brief time until the job is turned over to the printer queue / print services.

After the job is in the control of the printer queue / print services, it is sometimes possible to cancel an active job, for example in "What's Printing" (Windows 10/11).

If you are fast enough to find and catch the job in the Task Manager, it can usually be "killed".

I digress -- the deed is done.

Our Community does not offer phone support.

What if?

If you are concerned about the extra copies because you are an Instant Ink customer and you want to ask about getting credit for the "extra pages", contact the HP Instant Ink Support team in your region.

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

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