• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎12-28-2020 06:02 AM

HP Recommended
Product: HP OFFICEJET 4620 (N° SERIE CN27J230G3)
Operating System: Microsoft Windows 10 (64-bit)

Bonjour,

je n'arrive plus à connecter mon imprimante HP OFFICEJET 4620 (N° SERIE CN27J230G3) au réseau sans fil, le message d'erreur suivant apparaît : "les communications sans fil ont été désactivées. Veuillez contacter l'administrateur réseau ou la personne ayant configuré l'imprimante".

Information Système : WINDOWS 10 PRO 64 BITS

Merci pour votre aide.

 

Category:
1 person had the same question
1 REPLY 1

‎12-28-2020 07:08 AM - edited ‎12-28-2020 07:09 AM

HP Recommended

Hey @lebourhis973  !

Hope your doing fine! ?

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.