• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎06-16-2024 11:18 PM

HP Recommended

Inspite of having all 4 ink inside the tank, the print out is with magenta / Pink colour only, if colour print command. However, If we give command for black & white its output is perfect as black. 
what could be the issue as we are unable to get the colour prints as a whole - as some colours are missed in the output.

Category:
1 REPLY 1

‎06-19-2024 05:55 AM

HP Recommended

Hi @OMGEEDIGITECH,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the print quality. 

 

To be able to answer you effectively, we need some information.

 

What is the current OS?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.