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HP Recommended
HP DeskJet 3700 Series
macOS 10.15 Catalina

I need help. Getting my replacement printer connected to internet wirelessly has been such a nightmare. I recalled how infuriating it was to connect my initial printer wirelessly to my internet in the las two days. It’s been two days & I cannot get my printer to connect to my internet. I’ve tried all the possible routes given my HP through HPSmart, 123.HP.com & YouTube but nothing has done the trick. I have tried connecting  wirelessly, via USB, & WPS, nothing has worked. I have a MacBook with Catalina iOS, printer is HPDeskjet 3700 series. I’m about to chuck it at the wall, I need help getting this connected. 

 

*EDIT* Also realized it does not print HP Network Configuration Page either. So I cannot access WPS pin to try to connect that way. 

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