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JAC14K
New member
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Message 1 of 2
56
Flag Post

Iphone 11 Mac Prop Sprocket Pinter unavailable

‎12-03-2020 07:39 AM

HP Recommended
Product: iphone 11 pro mac
Operating System: iOS

I have hp sprocket original and new iphone 11 pro mac and trying hook up printer and application is unavailable for this phone may not be supported is this true?  Bluetooth connected hooked up to router could not find printer.  Very frustration and have the latest hp application available.

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1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎12-08-2020 12:07 PM

HP Recommended

@JAC14K

 

I reviewed your post and I understand that you are unable to connect the Sprocket to your iPhone.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c05240300

 

If you continue facing the issue, then use the HP Smart App to connect and configure the printer. Refer to the below article.

 

https://support.hp.com/in-en/document/c03561640

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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