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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2710e All-in-One Printer

OK here goes.  My printer is not connected to the internet

I recently changed my internet supplier

How do I change my printer to the new set up

 

Ive tried everything

 

Help

4 REPLIES 4
HP Recommended

Hi @JMC481 

 

Press and hold the Wireless button  and the Cancel button (X)  from the printer control panel together for 3 seconds. Then open HP Smart, click on the + icon to add the printer again.

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HP Recommended

My printer connection is asking for an 8 digit number off the back of my router but there isn't one.

Whats a security number. 

HP Recommended

Sorry should have said Ive just changed over from Sky to Virgin Media so my Printer doesnt recognize the wi fi.

 

My printer connection is asking for an 8 digit number off the back of my router but there isn't one.

Or a security number - where do i find that

HP Recommended

try 12345678

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