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‎08-10-2023 12:32 PM

HP Recommended
Product: HP OfficeJet 4650 All-in-One Printer

I went to print a document and though printer is online it just stopped responding. Did all the diagnostic tricks rebooted the hp app. Unplugged printer. Replugged. Checked iPad settings. iPad cannot find printer though everything says it’s on Wi-Fi. Help! Is it just too old 

Category:
1 REPLY 1

‎08-13-2023 11:31 AM

HP Recommended

Hi @Irmaandlucy 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing connectivity issues via MAC/iPad.

 

Kindly refer to the steps on this link to connect via Airprint and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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