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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Currently using a HP Office jet 3830 series printer but annoyingly it's stopped working.

Keep getting an error message. Cannot print. Visit www.hpinstantink.com for information.

Have tried almost every conceivable action to resolve this but still no joy.

Would be grateful for anything concerning this problem or possibly a solution 🤔

It really could be a problem for hp printers in the future !!!

I think it's possibly wi-fi or network related but the answer has eluded me for weeks.

Any help would be appreciated.

Thanks,

 

Elektra.

1 REPLY 1
HP Recommended

Hi @Elektra123,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Are you enrolled in the instant ink program?

Kindly help me with more details on what type of ink cartridges you are using. 

Kindly share the images. 

Nal_NR-Moderator
I am an HP Employee

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