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Common problems for Connectivity Issues
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HP Recommended
HP Officejet Pro 8620
macOS 10.15 Catalina

I can not select 'Wireless Setup Wizard'. When I select it I get a message "The feature has ben locked by your administrator or the person who set up this printer". I don't remember assigning a password. Just trying to connect my printer to a new network. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Disregard, I figured it out. 

View solution in original post

3 REPLIES 3
HP Recommended

Disregard, I figured it out. 

HP Recommended

We are happy that you managed to solve the problem;)

 

If possible, describe the procedure performed. Thus, you will be helping other users who have the same
doubt.

 

Matheus.H

I work on behalf of HP.
HP Support Community Moderator
HP Recommended

I got the same error, and going to Printer EWS, tried to change setting however error message come and not allowing me do anything. Please suggest your solution, thanks

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