Hi. The blue wireless connection light is blinking. I'm not able to reset printer b/c I cannot remember the username and password for the printer. Can someone from HP please provide instructions on how to do a full factory reset? I cannot do factory reset b/c I do not remember the username nor password for the printer. Thank you!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".