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‎04-03-2021 08:12 AM

HP Recommended
Product: HP Deskjet 3050 j610 series
Operating System: macOS 11.0 Big Sur

My MacBook Air's dialogue box shows me that it has connected to my printer and then shows the progress until it reaches 100%.  Then it informs the printing has completed.  In the meantime, my printer is doing nothing.  I have already spent over an hour trouble shooting with Apple.  There doesn't seem to be a driver for Mac OS Big Sur (the highest it goes is Catalina).  Please advise.

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-03-2021 09:27 AM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-03-2021 09:27 AM

HP Recommended

Hi,

Try following the Resolution section below, I believe this should help:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎04-03-2021 09:45 AM

HP Recommended

Thank you so much, Shlomi!  This worked and was the solution to hours of troubleshooting.  Thanks again! ~ Orit

Was this reply helpful? Yes No
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