cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
New member
1 0 0 0
Message 1 of 1
67
Flag Post

Must unplug and replug printer before each job

HP Recommended
m477fdw
macOS 10.15 Catalina

I see the question has been answered before for Windows, but I can't find instructions for a Mac.

 

(I have updated the software/drivers from the printer.  That worked for about 10 minutes.)

 

I must unplug and replug my printer before each job.  I'm usually given a file corrupt error, even though the files are fine and I've tested lots of files.  Same error and the same files will print after unplugging and replugging.

 

I run Mac OS 10.15.  

 

I was told by support a while ago that it's a network issue, but that doesn't make sense given that I can get it working if I unplug it before the job. 

 

Any help is appreciated!

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation