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Common problems for Connectivity Issues
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My HP Envy 6220 Printer keeps going offline and my iphone can never see it to print

HP Recommended
HP Envy 6220
Microsoft Windows 10 (64-bit)

Hi Everyone


I have been having issues with my printer since I bought it last March.

Nine times out of 10 when I try and print from my laptop, the printer will say its offline.

I have to turn it off and back on again and sometimes it will then work.

I've allocated it a fixed IP address as I thought that was what was wrong but it's still the same.

Also when I try to print from my iphone, again nine times out of 10 my phone can't see it and yet if I connect to my printer network it prints so it can't be my wifi.


Please can someone help as it's less than 1 year old and I will have to buy a new one if this continues.....

Thanks in advance



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