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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 11

My HP Laser Jet Pro MFP M478f printer is connected to router next to my room because same SSID name. I can't change SSID name because all SSID name in my office must be same, that's a policy. So I can't printing and use my HP printer because in my laptop it's say my printer status is unkonwn, please help me to connect my HP printer to router that same as I use which is in my room. Please help.......

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