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Common problems for Connectivity Issues
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HP Recommended
HP OfficeJet Pro 8725 All-in-One Printer

HP OfficeJet pro 8725 

There isn't an error that pops up just it won't let me to find or connect to any wifi

1 REPLY 1
HP Recommended

Hi @Haven6,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP OfficeJet Pro 8725 printer is not displaying any available Wi-Fi networks and you're unable to connect it to Wi-Fi, here are some steps you can try to troubleshoot the issue.

 

Restart Printer: Power off your printer, wait for about 30 seconds, and then power it back on. Sometimes, a simple restart can resolve connectivity issues.

Check Wi-Fi Settings on Printer:

  • On the printer's control panel, navigate to the Wireless or Network settings. Ensure that Wi-Fi is enabled and that the printer is set to discover networks.
  • If your printer has a touchscreen display, you can usually find these settings under the network or setup menu.

Wi-Fi Signal Strength: Ensure that the printer is within range of your Wi-Fi router. If it's too far away or there are obstacles between the printer and the router, it may not detect the Wi-Fi network.

Restart Wi-Fi Router: Sometimes, issues can arise from the router side. Try restarting your Wi-Fi router or access point to refresh the network connection.

Manual Wi-Fi Setup: If your printer supports manual entry of Wi-Fi network details:

  • Obtain your Wi-Fi network name (SSID) and password.
  • On the printer's control panel, look for an option to manually enter Wi-Fi network details. Follow the on-screen prompts to enter the SSID and password.

Check for Firmware Updates: Ensure that your printer has the latest firmware installed. Firmware updates can sometimes fix bugs related to network connectivity.

Factory Reset: As a last resort, you can perform a factory reset on your printer. Be aware that this will reset all settings to their factory defaults:

  • On the printer's control panel, navigate to the Settings or Setup menu.
  • Look for an option to reset the printer. Follow the prompts to reset the printer.

 

These steps should help you diagnose and hopefully resolve the Wi-Fi connectivity issue with your HP OfficeJet Pro 8725 printer.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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