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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: Printer Wi-Fi, Connectivity Issues and Offline Status..
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My HP Officejet Pro 8600 touch screen is not readable

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HO Officejet Pro 8600

HP Officejet Pro 8600 touch screen is not readable

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@Poogie1, Welcome to HP Support Community!

Is there any crack or damage on the screen?

Could you check for any plastic covering that is dimming the light?

 

Meanwhile, reset the printer-

  1. Turn the printer on, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Unplug the power cord from the wall outlet.
  5. Wait at least 60 seconds.
  6. Plug the power cord back into the wall outlet.
  7. Reconnect the power cord to the rear of the printer.
  8. Turn on the printer, if it does not automatically turn on.
  9. Wait until the printer is idle and silent before you proceed.

Keep me posted for further assistance.

 

TEJ1602
I am an HP Employee

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