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‎06-02-2024 09:36 PM

HP Recommended
Product: HP DeskJet 4133e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi,, I am using my HP Deskjet 4133e All-in-one printer for about a year. Recently, from March 2024, it suddenly stopped connecting to my network from last 3 months. 

 

I tried contacting the tech support from HP, they came to a conclusion that the printer is not supporting my Network Band of 5GHZ, and it will support only 2.4 GHZ. 

 

My Internet service provider has the smart router and I am always been connected to 5GHZ only from the beginning and my printer was working fine with the same configuration. I am not sure what went wrong with the HP servers/Printers which suddenly stopped supporting the existing config.

 

Is there any solution for this, so that I can connect my network to printer. I already spent lot of my time and effort to resolve this issue and I am tired now. 

 

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